I have over 15 years of experience of leading design for complex projects and collaborating with multidisciplinary teams. I practice human-centered design anchored in user needs and business goals and am passionate about helping government agencies build products and services that improve public outcomes.

I specialize in:

• Defining problem spaces & design strategy

• Product design & research

• Service design

• Workshop design & facilitation

• Aligning team around a core vision

• Collaborative innovation